Frequently Asked Questions
Get answers to our most common questions below.
Don't see the answer ro your question?
Please give us a call at 910-791-8550.
Can we bring our birthday cake to a public skating session?
No, we do not allow any outside food or beverages during the public sessions. You are welcome to bring your group to skate, and we will happily make an announcement for the birthday person!
Can I bring my own scooter to the public session?
Yes, you are welcome to bring your own scooter to any of our afternoon sessions: Saturdays from 1pm-4pm or Sundays from 2pm-5pm. We do not allow scooters during our evening sessions or adult skate.
Can I bring any other toys to the public session?
During the afternoon public sessions, scooters, skates, and roller blades are allowed. We do not allow other items to be brought in; this includes rip stix, hoverboards, skateboards, bicycles, tricycles, or other ride-along toys.
What toys can I bring to a private party?
During private parties, you are welcome to bring your own skates, scooters, and ride-along toys. This includes rip stix, hoverboards, skateboards, tricycles, balance bikes (no pedals), plasma cars, and other ride-along toys.
We do not allow bicycles, as the pedals and kickstands can cause damage to our skate floor. We thank you for your understanding!
What types of payments do you accept?
We accept cash, credit, and debit cards including Visa, MasterCard, Discover, and American Express. We also accept ApplePay.
What times are private parties available?
We offer private parties 7 days a week. Our weekend private party times are as follows: Friday 4:30pm-6:30pm, Saturday 10:30am-12:30pm, Saturday 4:30pm-6:30pm, Sunday 11:30am-1:30pm, and Sunday 5:30pm-7:30pm. Please call 910-791-8550 to check availability or to book your party.
How far in advance should I book my party?
Private parties can book out 2-3 months in advance. Saturdays are our most popular party days, followed by Friday and Sunday. Private parties are also available on weekdays, and do not book as quickly. Please call early to ensure your desired date is available!
What times are public parties available?
Public parties are offered Saturday from 1-4pm and Sunday from 2-5pm. We do not offer public parties during our evening sessions.
Do you offer skating lessons?
Unfortunately at this time we do not offer skating lessons. We encourage beginner skaters to practice on the carpet or center of the skate floor to gain practice and confidence. Adults may wear their shoes on the skate floor in order to assist beginner skaters. Skate mate trainers are also available to rent during afternoon sessions and private parties.
Do you sell skates or roller blades?
Yes! We carry many roller skates and blades in stock. We also carry wheels, laces, bearings, and more! Stop by during business hours to see what we have available. Please click here to view our complete catalog.
Do you sell gift cards?
Yes, we have gift cards available for purchase for any dollar amount. There is no additional tax or activation fee. Gift cards may be purchased during our business hours.
What is your COVID policy?
At this time, Scooter’s is a mask-optional facility. Please wear a mask at your own discretion and comfort level. We ask that individuals who have tested positive for COVID-19 or are experiencing symptoms including fever, cough, chills, shortness of breath, etc please stay home.
Can you tell me more about safety?
Skating is a physical sport, and all skaters assume the risk of fall or injury. Skaters are welcome to bring personal safety equipment (helmets, knee and elbow pads, etc) at their discretion. We do not have personal safety equipment for rental. Our skating rink is designed with safety in mind. We have a carpeted concourse alongside the skate floor. We encourage beginner skaters to skate on the carpet to gain practice and confidence. Beginner skaters may also use the middle of the skate floor as a practice area. Adults may wear their shoes on the skate floor in order to assist beginner skaters.